This agreement is between Jewels Fashion (the “Platform”) and the person or business applying to sell products (the “Merchant”). By submitting the application, the Merchant confirms authority to bind the named business and accepts this agreement electronically.

1. Marketplace relationship

The Platform operates the online marketplace and provides listing, account, order-routing, moderation, customer-support, review, commission-ledger and dispute-management services. For products identified as “Sold by” the Merchant, the Merchant is the seller and supplier of record unless mandatory law requires otherwise. Nothing creates employment, agency, franchise, partnership, fiduciary or joint-venture status.

2. Eligibility, identity and authority

The Merchant must be legally capable of contracting, provide complete and accurate identity, registration, tax, contact and payout information, maintain all licences and permissions required for its products, and promptly update changes. The applicant warrants that they are at least 18 and authorised to act for the business. The Platform may request reasonable verification documents and may reject or pause an incomplete, misleading, high-risk or unlawful application.

3. Account security

The Merchant is responsible for authorised users, credentials and activity under its account; must use accurate contact information; must promptly report suspected compromise; and must not share customer data or dashboard access with unauthorised persons. The Platform may apply authentication, rate limits and other security controls.

4. Security deposit

The required deposit is 1,000,000.00 $. It is security for documented merchant liabilities and is not a sales commission or interest-bearing investment. Merchant access is not activated until payment evidence is verified. The Merchant may also expressly request that part of the paid deposit be permanently applied to purchase non-refundable AI service credits under section 5A. The Platform may otherwise apply all or part of the deposit to substantiated refunds, chargebacks, fraud, counterfeit or prohibited products, regulatory costs, unpaid fees, customer remediation, or other amounts the Merchant owes under this agreement, after notice and a reasonable opportunity to respond where practicable and lawful.

After activation, the Merchant may voluntarily add money to the verified deposit balance in amounts currently between 1,000.00 $ and 10,000,000.00 $ per request. The same hosted payment page or manual payment instructions shown by the Platform may be used. A submitted amount, unique payment reference and proof remain pending until administrator verification. Only approval increases the verified deposit balance; duplicate references and repeated approval do not create additional balance. An approved top-up is governed by the same security, deduction, dispute and refund rules as the original deposit and does not itself add AI credits until a separate credit request is approved.

On account closure, only the undisputed remainder after AI credit purchases and other lawful deductions is refundable within 30 days after all orders, returns, complaints, chargebacks, legal holds and amounts due are resolved. A refund, deduction or forfeiture will be recorded with an administrator note. Deposit treatment remains subject to mandatory law, and the Merchant may challenge a decision through the issue process and the dispute clause below.

5. Commission and calculation

The current commission is 15.00% of product revenue for each Merchant order line after the proportional share of an order discount. Shipping charges and taxes are excluded from the commission base under the current calculation. The rate applying when an order is placed is saved with that line and is not retroactively changed. A merchant-specific rate shown in the dashboard overrides the default rate.

Unless a correction is required for error, fraud, cancellation, refund or chargeback, the ledger is the operational record of gross product revenue, allocated discount, commission and Merchant net amount. The Merchant must review statements and report a specific discrepancy promptly.

5A. AI product-service credits

Merchant-owned products are excluded from Jewelry Try-On, Jewelry Set Builder and Jewelry Stylist unless the Merchant activates the relevant service for that product. Products owned by the Platform are governed by the Platform’s ordinary product settings and do not use Merchant credits. The current activation prices are 10 credits for Jewelry Try-On, 15 credits for Jewelry Set Builder, and 20 credits for Jewelry Stylist, in each case per product and per off-to-on activation.

Credits currently cost 1,000.00 $ each. The Merchant chooses a top-up between 10 and 10000 credits, sees the corresponding deposit deduction, and submits it for administrator review. Approval adds the credits and permanently reduces the refundable deposit remainder by the displayed amount. Credits are internal, non-transferable, have no cash value, cannot be used for payouts, and are not customer generation credits.

A product activation charge is posted only when a service changes from off to on. Keeping it on or turning it off is free. Turning it on again later is charged at the then-current price. Disabling a service, removing a product, closing the account, non-use, or dissatisfaction does not refund consumed credits except where mandatory law requires otherwise. An activation that fails validation or is not recorded must not consume credits. Activation provides eligibility only; it does not guarantee customer use, generation availability, sales, output quality, or uninterrupted third-party AI service.

After activation, the Merchant may optionally sponsor customer use for that product. Sponsored image costs are currently 1 credits for Jewelry Try-On, 1 for Jewelry Set Builder and 1 for Jewelry Stylist. Sponsored video costs are currently 5, 5 and 5 credits respectively. The dashboard shows current prices before sponsorship is enabled.

A sponsored charge is reserved when a known-product generation starts, counts against the Merchant’s daily and monthly sponsorship budgets, and is finalized only if the requested output is successfully completed and saved. A failed generation restores the reservation. Reused or cached media does not create a new usage charge. Where one generation contains products from multiple Merchants, sponsorship applies only when every Merchant product is eligible and funded; each participating Merchant is charged once for that generation, not once per selected product. Otherwise the ordinary customer-credit rules apply and no Merchant usage charge is made. Because Jewelry Stylist selects products during processing, an eligible customer credit may be held first and restored after success when all selected Merchant products qualify and the sponsorship charges settle.

The Merchant controls per-product sponsorship and account-wide daily and monthly budgets. A zero budget pauses sponsorship. Sponsorship automatically falls back to ordinary customer-paid access when the applicable budget or credit balance is insufficient. The Merchant can stop future sponsorship at any time, but settled successful-generation charges are non-refundable except for correction of an error or where mandatory law requires otherwise.

6. Payouts, holds, reserves and set-off

Net earnings become payout-eligible after an order is marked completed and the current 14-day hold expires. The current minimum payout request is 500,000.00 $. Payout is not automatic: the Merchant requests it, the Platform reviews it, payment is sent using the documented external method, and a reference is recorded. The Platform may hold, reverse or set off amounts reasonably connected to refunds, cancelled orders, disputes, suspected fraud, sanctions, legal process, negative balances or breach, while preserving non-waivable rights.

7. Product and category submissions

Every new product, material product edit and requested category is subject to administrator review. Pending or denied listings remain hidden. Approval means only that the listing passed the Platform’s review at that time; it is not a certification of legality, safety, authenticity, quality or fitness. The Platform may request corrections, deny, unpublish or remove a listing and will provide the decision through the dashboard or email.

8. Product standards

The marketplace accepts jewelry and approved jewelry-adjacent categories only. The Merchant must ensure that each piece is authentic, lawful, safe, accurately described, correctly priced, in stock, appropriately labelled, and supported by images and content the Merchant owns or is licensed to use. Listings must disclose the metal, purity, plating or finish, gemstone identity and known treatment or origin where claimed, stone carat or weight, dimensions, total weight, sizing system, hallmark, certificate details, country of origin, condition, care and safety warnings where applicable. Counterfeit, stolen, undisclosed simulant, unsafe, recalled, infringing, misleading, sanctioned or otherwise prohibited goods are forbidden.

9. Pricing, tax and inventory

The Merchant controls its approved product prices and inventory, subject to Platform formatting and moderation. Prices must be clear and comply with applicable currency, tax and consumer-information rules. The Merchant is responsible for its registrations, invoices, taxes, customs and filings unless the Platform expressly agrees in writing to perform a specific obligation. Inventory must be kept current; repeated cancellations or substitutions may result in suspension.

10. Orders and fulfilment

An order may contain Platform and multiple Merchant products. The Merchant receives only its own product lines and the customer information reasonably needed to fulfil and support them. The Merchant must accept and fulfil valid orders promptly, supply the ordered variant and quantity, use safe packaging, provide accurate tracking or delivery references, and update fulfilment status. The Merchant must not divert a marketplace customer to an off-platform transaction to avoid commission or safeguards.

11. Customer rights, returns and remedies

The Merchant must honour applicable consumer-protection law, product warranties, advertised commitments and the published return/exchange policy. Platform procedures do not reduce a customer’s mandatory rights. The Merchant must cooperate with cancellations, returns, refunds, replacements, recalls, complaints and regulator requests, and reimburse the Platform for substantiated Merchant liabilities.

12. Customer issues and chargebacks

The Platform may coordinate disputes between customer and Merchant, request evidence, set response deadlines, issue an operational resolution, refund or credit the customer where authorised, reverse commission lines, and offset resulting Merchant liability. The Merchant must preserve relevant order, shipment and communication records and respond professionally. The Platform’s operational decision does not prevent either party from exercising non-waivable legal rights.

13. Customer personal data

Customer data is disclosed only for the Merchant’s order lines and only for fulfilment, delivery, returns, support, fraud prevention, accounting and legal compliance. The Merchant must not use it for unrelated marketing, profiling, sale, enrichment or contact without a separate lawful basis and any required consent. Access must be limited to trained personnel and service providers bound by appropriate confidentiality and data-protection duties. The Merchant must delete or securely archive data when no longer required and notify the Platform without undue delay of suspected loss, misuse or breach.

14. Reviews and communications

Verified customers may rate products and Merchants. The Merchant may post one professional public response and must not offer undisclosed incentives, retaliate, manipulate ratings, impersonate reviewers or submit false reviews. Platform and customer communications must be accurate, respectful and limited to marketplace business.

15. Intellectual property licence

The Merchant retains ownership of its content and grants the Platform a non-exclusive, worldwide, royalty-free licence during the agreement and for a reasonable archival period to host, reproduce, resize, adapt for display, distribute and promote submitted product, store and brand content for marketplace operation and marketing. The Merchant warrants it has the necessary rights and will address substantiated infringement claims.

16. Records, audits and cooperation

The Merchant must keep accurate product, sourcing, authenticity, tax, order, delivery, return and customer-support records for the period required by applicable law and provide reasonable evidence for a complaint, audit or lawful request. The Platform may preserve consent, moderation, deposit, commission, payout, review and dispute audit records.

17. Prohibited conduct

The Merchant must not evade fees; manipulate orders, reviews, pricing or search; upload malware; scrape or reverse engineer the service; misuse AI outputs; infringe rights; discriminate unlawfully; bribe; launder funds; breach sanctions; harass users; create duplicate accounts to avoid enforcement; or interfere with security, availability or another seller.

18. Suspension and termination

The Platform may suspend access, hide products, hold payouts or terminate for risk, non-payment, unlawful conduct, repeated service failure, unresolved customer harm, inaccurate identity, security incidents or material breach. When practicable, notice and an opportunity to cure will be provided. Immediate action is permitted to protect customers, data, the Platform or legal compliance. Accrued payment, refund, privacy, confidentiality, IP, indemnity, liability, record and dispute obligations survive.

19. Warranties and platform availability

Each party warrants authority to enter this agreement. The service is provided with reasonable care but may experience maintenance, third-party failures or events outside reasonable control. The Platform does not guarantee approval, traffic, sales volume, uninterrupted availability, customer payment or a particular commercial result.

20. Indemnity

To the extent permitted by law, the Merchant will defend and indemnify the Platform and its personnel against third-party claims, losses and reasonable costs arising from Merchant products, content, taxes, fulfilment, customer-data misuse, legal non-compliance or breach, except to the extent caused by the Platform’s own fraud, wilful misconduct or liability that cannot lawfully be excluded.

21. Liability

Neither party excludes liability that cannot lawfully be excluded, including liability for fraud or wilful misconduct. Subject to that rule, neither party is liable for indirect or consequential business loss not reasonably foreseeable. Any further limitation must be interpreted fairly in light of the parties’ relationship and applicable mandatory law; customer rights are not limited by this Merchant agreement.

22. Changes and notices

Operational or legal terms may be updated for law, security, functionality or commercial changes. Material changes should be notified at least 30 days in advance when practicable, with a new version and effective date. Immediate changes may be made when required by law or urgent risk. Continued use after the effective date constitutes acceptance only where lawful; explicit re-acceptance may be required. Notices may be delivered to the registered email, dashboard or legal contact.

23. Governing law and disputes

The parties should first submit a written issue and attempt good-faith resolution. Subject to mandatory rules and rights to urgent relief, this agreement is governed by the laws of the Republic of Lebanon and disputes are submitted to the competent courts of Beirut, Lebanon. Nothing removes a right or forum that applicable law makes mandatory.

24. General terms

This agreement, its displayed financial summary, the Merchant Privacy Notice and incorporated published policies form the entire agreement on the marketplace service. If a provision is invalid, the remainder continues. Failure to enforce is not waiver. The Merchant may not assign the account without written approval. The Platform may assign the agreement with the business or service on notice where required. Electronic records and acceptance may be used as evidence to the extent permitted by law.

25. Marketplace addendum

Merchants must supply authentic products, accurate descriptions, lawful images, current inventory, timely fulfillment, and professional customer support. The security deposit may be held or forfeited only after documented abuse, fraud, chargebacks, or unresolved merchant liability. Marketplace commissions are calculated on product revenue after proportional order discounts and before shipping and tax.

Contact

Legal notices: admin@jewels.fashion. Privacy requests: admin@jewels.fashion.

How commission is calculated

For each Merchant product line: product price × quantity gives gross product revenue. The line receives its proportional share of any order-level discount. Commission equals the remaining product revenue multiplied by the saved commission rate. Shipping and tax are excluded. Merchant net equals discounted product revenue minus commission.

When earnings become available

A new line is pending. When the main order is completed, the payout hold begins. After the hold, it becomes available. Cancellation or refund reverses the line. A requested, approved or paid payout reserves that amount so it cannot be requested twice.

Deposit protections

The original deposit and every requested deposit top-up are separately recorded. Top-up payments do not increase the verified balance until an administrator approves the submitted amount, reference and proof. Approval is idempotent and a payment reference cannot be credited twice. Every approved AI-credit request separately records the credits added and amount applied from the combined verified deposit balance. Non-routine deductions should identify the underlying loss or liability. Only the remainder after credit purchases and other lawful deductions is refundable after closure and resolution of pending obligations, normally within 30 days.

Merchant AI credits

Merchant products start excluded from all three AI services. Current per-product activation prices are 10 credits for Jewelry Try-On, 15 for Jewelry Set Builder, and 20 for Jewelry Stylist. Credits cost 1,000.00 $ each and are funded from the paid deposit after a merchant request and administrator approval. The credit and activation ledgers show each balance change.

Optional sponsored customer use costs 1/5 image/video credits for Jewelry Try-On, 1/5 for Jewelry Set Builder and 1/5 for Jewelry Stylist per participating Merchant and successful generation. The default daily/monthly budgets are 25/500 credits and can be reduced by the Merchant. Reservations are restored when generation fails.

Changes

The dashboard shows the Merchant’s current rate. The rate saved when an order is placed controls that line. Material future changes should receive notice under the Merchant Agreement and do not retroactively alter completed line calculations.

1. Scope and controller

This notice explains how Jewels Fashion collects and uses personal data about merchant applicants, owners, representatives, staff and sole traders in connection with the marketplace.

2. Data collected

We may process identity and authority data; name, email, telephone and address; business, registration, tax and website information; account credentials and security events; original and top-up deposit amounts, references, proofs, review decisions and balances; AI credit requests, balances, deposit deductions, product-service activation, sponsorship preferences, budgets, reservations and successful-generation usage records; payout instructions and references; submitted products, images and categories; order and fulfilment activity; commission and payout records; reviews and replies; disputes and evidence; communications, consent versions and timestamps; and technical information such as device, browser, IP-derived security signals and activity logs.

3. Sources

Data comes from the applicant or Merchant, authorised account users, customers, payment or delivery providers, public business registers, fraud and security tools, professional advisers, public authorities and records generated through marketplace use.

4. Purposes and lawful grounds

We use data to verify and administer accounts; take and secure deposits; moderate listings; operate orders, commissions and payouts; prevent fraud and abuse; communicate decisions; handle reviews and disputes; protect customers; enforce agreements; maintain records; improve and secure the service; and comply with tax, accounting, consumer, data-protection, sanctions, court and regulatory obligations. Depending on applicable law, processing is based on steps toward and performance of the Merchant Agreement, legal duties, consent where specifically requested, and legitimate interests in operating and protecting an accountable marketplace.

5. Disclosure

Public customers see the Merchant’s store name, “Sold by” attribution, product content, aggregate ratings and public replies. Data may also be disclosed to authorised Platform personnel; hosting, email, security, analytics, payment, accounting and support vendors; banks and payout providers; delivery providers where arranged; professional advisers, insurers and auditors; buyers where needed for fulfilment or dispute handling; and courts, regulators or law enforcement where required. Vendors receive only data reasonably necessary for their role and should be bound by appropriate safeguards.

6. Customer data received by Merchants

The Platform shares customer name, contact details, delivery address, ordered item/variant/quantity, order reference, fulfilment status and issue information only as needed for the Merchant’s own lines. The Merchant becomes responsible for its own lawful handling of that data and must follow the customer Marketplace Privacy Notice and section 13 of the Merchant Agreement.

7. International processing

Service providers or users may be located in other countries. Where applicable law restricts international transfers, we use an available lawful mechanism and reasonable contractual, organisational and technical safeguards. Contact us for information relevant to a specific transfer.

8. Retention

Active-account data is retained while the account operates. Core merchant, financial, consent, moderation, order, payout, dispute and security records are normally retained for up to 7 years after the relevant relationship or transaction, or longer where needed for law, tax, accounting, claims, fraud prevention or legal hold. Rejected or abandoned application records are normally reviewed for deletion after 3 years. Deposit proof and identity materials should not include information unnecessary for verification.

9. Security

We use role-based access, account controls, logging, software updates, backups and other measures appropriate to the service. No system is completely secure. Merchants must protect credentials, limit staff access and promptly report suspected compromise or personal-data incidents.

10. Choices and rights

Subject to applicable law, individuals may request access, correction, deletion, restriction, objection, portability or withdrawal of consent; may complain to a competent authority; and may ask about recipients and transfers. Some data cannot be deleted immediately where it is required for active orders, deposits, payouts, legal duties, fraud prevention or claims. Identity verification may be required before acting on a request.

11. Automated decisions and marketing

The current workflow uses administrator review for merchant, deposit, product, category, payout, review and dispute decisions. If solely automated decisions with legal or similarly significant effects are introduced, affected people will receive any notice and safeguards required by law. Marketplace operational emails are not optional marketing. Promotional messages require a separate lawful basis and can be unsubscribed from as provided.

12. Updates and contact

We may update this notice and publish a new version and effective date. Privacy questions and rights requests may be sent to admin@jewels.fashion. Legal notices may be sent to admin@jewels.fashion.